Questions, answered straight
Including the ones that make us look bad. If something you need is not here, call and ask — we will give you the real answer even when it is not the one that wins us the job.
When are you opening?
As soon as our Texas locksmith license is issued — the application is in process now. We have not set a public date because we would rather open a week late than promise a date and miss it. The fastest way to know is to call or text and ask us to let you know.
Are you licensed and insured?
Our TDLR locksmith license application is in process and our Texas LLC is being formed. Until that license is issued we are not performing locksmith work, and we will not pretend otherwise. The license number will be posted on this website the day it lands.
Can I call you before you open?
Yes, and please do. We are taking questions, giving quotes, and putting jobs on the schedule for opening day. If your problem cannot wait, tell us and we will point you toward someone reputable who can help you today — we would rather do that than have you call the wrong person.
What areas do you cover?
All of Fort Worth and the surrounding parts of Tarrant County — Downtown, the Stockyards, the Near Southside, West 7th, Arlington Heights, Ridglea, TCU, Alliance, Benbrook, White Settlement, and everywhere between. If you are not sure whether you are in range, just ask.
How much do you charge?
Pricing is being finalized and will be published on this site before we open, so you can compare it without calling anyone. What we can commit to now is how it works: you get a firm number before the work starts, and that is the number on the invoice.
Do you charge for a quote?
No. Asking is free, including questions about jobs we would not end up doing. If a locksmith wants money before telling you what something costs, that is a signal worth paying attention to.
How do I know a locksmith is legitimate?
Three checks, and they take a minute. Ask for the Texas license number and verify it with TDLR. Get a firm price on the phone before anyone is dispatched. And expect to show proof you are entitled to access the property or vehicle — a locksmith who skips that step will skip it for whoever targets your home next.
Why do you need to see my ID?
Because it is the only thing standing between your locks and someone else calling us about them. Texas requires it, and any locksmith willing to open a door without checking is a liability to everyone on your street. Expect ID plus something tying you to the address or vehicle.
Will you offer 24/7 emergency service?
That is the plan from launch, because that is when lockouts actually happen. Right now we answer the phone during reasonable hours, and if we miss you, you get a text back rather than a voicemail box nobody checks.
Do you work on commercial buildings and rentals?
Yes — master key systems, panic hardware, door closers, access control, and turnover rekeys for landlords and property managers. If you manage several properties it is usually worth planning the keying across all of them at once rather than unit by unit.
Questions about a specific job
Each service page answers the questions that come up for that kind of work — what it costs to be locked out, whether a key can be made with no original, what happens when a smart lock battery dies.
Still not sure?
Describe what happened and we will tell you what it takes to fix it, whether or not that ends up being us.